Who Should Join
- Students in Technical Fields studying computer hardware, electronics, or IT-related fields who need practical knowledge in assembling PCs and troubleshooting common issues.
- IT Support Technicians aiming to build or enhance their skills in troubleshooting, assembling, and maintaining computer hardware.
- Aspiring PC Technicians interested in starting a career in PC building, maintenance, and repair, learning how to work with system unit components and peripherals like printers.
- IT Professionals working in IT departments who need to manage hardware, printers, and other peripherals in corporate environments.
- Office Technicians / Professionals in office environments responsible for maintaining and troubleshooting hardware issues to ensure smooth operations.
What you’ll learn ?
A hardware support technician can work with companies/enterprises having an IT infrastructure including desktops and laptops or the companies who are providing hardware sales and support.
He/She can do a job or can work as an IT Hardware Support Consultant. A fresher can draw up to Rs. 100,000/- p.a.
Hierarchy
In any typical industry enterprise having even a basic IT Infrastructure including desktops and laptops, he/she would work with a team of such more hardware and network support technicians who would guide them. He/She can further pursue to become a System Engineer or a System administrator as per his/her liking and abilities.
Tools
Typically an IT Hardware Support Technician uses tools like IT Helpdesk, hardware monitors, and multi-meters for providing hardware support. Knowledge of few other tools like memtest86, CPUID (open source system hardware monitoring tool), and few similar open source tools can be beneficial for an IT Hardware Support Technician.
Syllabus
Introduction to Operating Systems
- Introduction to Operating Systems
- Types of Operating Systems
- Overview of Microsoft Operating System
- Introduction to Linux operating system
- Client vs Server Operating System
- Installing software for Writing CD and creating ISO images
- Windows 10 Operating System
- Windows 10 installation
- Types of Partitions
- Basics of Computer Networking
- Different types of Internet Connectivity
- Difference between Static and Dynamic IP Address
- Configuring Wi-Fi network
Introduction to IT Hardware
- Identifying System Unit Components
- Input Hardware Devices
- Output Hardware Devices
- Basic Hardware Connections
- Modern Types of Connectors – USB, OTG, NFC
- External Hardware and Peripherals Connections
- Motherboard Overview
- Motherboard Components
- Understanding CPU characteristics
- CPU Cooling Techniques
- Multimedia Devices
Overview of Storage Devices
- Identifying Storage Devices
- SATA Drives
- SSDs
- SCSI Drives
- Overview RAID storage
Understanding printers
- Understanding laser printers
- Understanding Inkjet Printers
- Understanding Thermal Printers
- Understanding Impact Printers
- Setting up and Installing a Printer
- Wireless printing
- Printer toner refilling
Modern Hardware devices and gadgets
- Installing Various Types of Hardware Components
- Readers and scanners
- Projector
- CCTV and Surveillance system
- Computer Firmwares
- Assembling a PC
- UPS and Inverters
- Basic Electronics overview
Overview of Laptop Hardware
* Laptop Inbuilt Hardware components – Speakers, Motherboards & CPU * Laptop Internal Hardware-Memory & Optical Drives * Laptop RAM and SSDs * Laptop Components- Express Cards * Laptop Components- Expansion Cards
- Servicing laptop hardware * Tablets vs Laptops
Troubleshooting IT Hardware
- Troubleshooting hardware devices
- Troubleshooting laptop components
- Troubleshooting Hard Drives
- Troubleshooting Printers
- Desktop chip level repairing basics
- Mobile repairing – Basics of mobile repairing
- Laptop chip level repairing basics
Computer Safety and Operational Procedures
- Computer Safety Procedures
- Managing Computing Environments
- Managing Safety Hazards
- PC Hardware-Electrostatic Discharge Tools
- Computer and Laptop Cleaning Tools
- PC Hardware Diagnostic Tools
- Securing Computers
- Computer Hardware Recycling
- Communication and Professionalism
